Christine Hillyer is the Care Quality Commission registered owner and manager and has owned Rotherbank Care Home since August 1999 and owned and managed care homes since 1988 having over 33 years experience in the care sector.
Promotion of individuality, dignity and self respect within peaceful comfortable surroundings, is a promise made and assured through the high standards of care, monitored through Rotherbank’s Quality Assurance Programme. Visitors, friends and family are welcome at all times without prior appointment. All staff are trained to NVQ level 2 and 3. James Casselden and I are qualified in the Management Level 4 award.
Staff turnover is extremely low resulting in agency staff never having to be used. All staff are happy and settled which promotes an excellent friendly atmosphere for residents.